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FAQ

Straight answers.

Common questions before you pick a software page or get in touch.

Do I have to change software?

No. We work in what you already run. Switching is a different conversation, and only if what you have truly cannot do the job.

Is this just discounts?

No. A secret sale or an exclusive offer drives a surge. A storewide sale can wipe out the margin and the profit. Customers learn to expect full price. A discount is a rare occasion, not every Tuesday.

How many meetings?

The first one is 45 minutes. Monthly check-ins depend on the plan. FiveStars at $99 is email only after that. Extra 60-minute Zoom is $150.

Will you keep adding new follow-ups?

No. On TapMango and OneShop we set up the automatic follow-ups in the first 30 days, keep them running, and can update them once a quarter if needed. We do not add a new one every month. FiveStars is the texts and emails that already run, plus the targeted sends on your plan.

Why 90 days?

One month is too soon to tell. Three months is enough to see a real pattern. After that, stay or stop. No hard feelings.

Do you come to the store?

No. The first look, the copy, the graphics, the monthly sends, and the check-in are all remote. If you need someone in the shop, that is a different kind of help.

Next step

Pick the software, or ask.

Open the page for what you already run. Or send a question first.